Customer service is top shelf from amazon com customer service number Watch Video
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Description: I have had this box exactly a year this month January 2024. When I got it I set it up exactly as they told me to in the directions.And it was a problem with the fact that I did not have enough litter. I thought I had filled it up, I followed the directions they told me where to fill it to, but a whole 40 lb box didn't do it. It was just a little low. Now after a year I posted a review on Amazon and it got their attention. I got contacted by customer service manager Sammi, And she convinced me
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